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Call 111 - When it is less urgent than 999

One problem per appointment

One problem per consultation please:

  • Too many problems distract the doctor
  • Doctor may be more likely to rush
  • Ten minutes is not long at all
  • Other patients will be kept waiting
  • Serious illness might get missed
  • Doctor needs time to write up notes
  • Doctor needs to focus to detect serious disease early
  • A limited resource should be used with care
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