All our Receptionists have undergone Care Navigation Training.
The receptionists will ask you several questions, and then document the answers on your records. Please be ready to answer these questions as they will ensure you receive the appropriate care at the right time.
You may not need to see a GP, but you may be navigated to a Physician Associate, Clinical Pharmacist, Nurse, HCA, Advance Nurse Practitioner and Pharmacy First service.